People working with people

Our clients and business travellers are increasingly voicing their desire for human connection and face-to-face interactions.

Travel teams are building or changing traveling policies to address the days’ top concerns: sustainability, people risk management, geopolitics, the need for adaptable digital solutions and more.

All while they increase travellers’ confidence, take care of people and protect the company’s interests.

Effectively it is going back to when our clients could interact with a human being on all messaging and contact platforms.

The Travel Desk are a dedicated Travaal team who work exclusively for your company, booking all travel and accommodation requirements directly with suppliers and partners.

We prefer our clients to think of us as part of their company rather than an outsourced company.

Once we have installed your companies individual Travel Policy, preferences and pricing limits, we move the entire process of booking to the Travel Desk Team.

This removes your employees need to book altogether while still ensuring limits and preferences are met.

Employee Satisfaction:

All employees are treated fairly and equally. This means because of the parameters set by you (the client) there can be no disagreement between employees about quality

Bookings:

When a booking is made by the travel team, this is sent to the traveller in real time with all relevant information including, flight/check-in times, parking etc.

This information is also added in real time to the “supervisors” Client Hub. This means the people in charge of their employee/team have constant information on any bookings made. Ensuring compliance with your travel policy and safety for your employees.

Direct Contact:

Travel management platforms require a lot of administration and time from your staff or team leaders, who have to book accommodation and travel through the platform. We believe this is not the best way for your employees to spend their time. Using the travel desk means you can free up the red tape and time consumed by employees so they can focus on your business. Your dedicated team are here to help 24/7.

Costs:

Because your Travaal – Travel Desk Team are booking directly, this gives them the ability to find the best possible price on the day, as well as ensuring all travel policies and sustainability limits are adhered to.

As The Travel Desk Team are doing all the work associated with your travel and accommodation needs, this gives your employees more time to spend doing the things that are important to you.

Contact: 

Because the Travel Desk Team only work for you, this means your supervisor in charge of teams and booking will have access to the same people time and again. This builds rapport and understanding as well as the peace of mind knowing the person they are dealing with is aware and has knowledge each and every booking.

Consistency:

We pride ourselves in meeting every aspect of your travel management needs, our “set Up Team” will work closely with your representative to ensure your companies travel policy and management is up to date and encompasses your requirements. However we believe in a fast moving environment, processes constantly need updating and reevaluation this is why we pride ourselves in our ability to move with you as a company seamlessly integrating and moving forward together.